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Getting Started
FAQ
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Step-by-step Guide
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Getting Started with HTMLXpress

Downloading HTMLXpress

First, you have to click here & visit our Downloads section to download the installation file of the edition that you would like to test (use).

  1. Choose from what location you want to download
  2. When you click the "Download" button your browser will load a new page and the file will begin downloading automatically. If your download does not begin, or you encounter errors, you will find alternate link on the page.

    When given a choice of download locations, generally you'll want the location closest to you for the fastest, most reliable download, but you can choose any link regardless of your or its location. The Web servers and FTP servers, which host the files and process the transfers, will return error messages when they are unable to handle your request. In that case, you should try other sites that are listed as download options, or try again in a few moments.
  3. A new window appears asking you “What would you like to do with this file? “.
  4. Select “Save this file to disk” rather than “Install it from the current location”.
  5. Now, you will be asked to select a folder (directory) in your hard drive where the installation file will be saved. Do not save it on your desktop. It is better to save it in “C: \Temp”.

Finally, the download process is successfully completed and you need to go to “C: \Temp” (or the other folder) to run the downloaded file in order to install program on your computer. Please follow the onscreen instructions to install .

Adjusting Internet Exporer Security Settings

Before potential users can access HTMLXpress, it must be loaded into their browser. When the user opens a page, which contains HTMLXpress editor, HTMLXpress will be automatically loaded and installed. This process may take several minutes depending on the speed of the network connection. Once loaded, HTMLXpress will not need to load again unless upgrading to a newer version.

The user must have authorization to install programs on your computer.

Check your Internet Explorer security setting. It must be set at Medium or lower to permit downloading and running ActiveX controls. From the Tools menu, select Internet Options and click the Security tab.

Internet Component Downloading is a capability of the Internet browser. In fact, the browser's security settings must be set correctly or the end user will not get HTMLXpress control. You have to select the appropriate Internet security setting in order the Internet Explorer to be able to download and execute an ActiveX.

Internet Security Options

 

  • Download signed ActiveX controls. This should be Prompt or Enable
  • Download unsigned ActiveX controls. This should be Disable.
  • Run ActiveX controls and plug-ins. This should be Enable or Prompt
  • Script ActiveX controls marked safe for scripting. This should be Enable or Prompt

Depending on your security settings, you may also be prompted with the questions shown here. Click Yes each time.

  • Do you want to allow software such as ActiveX controls and plug-ins to run?
  • A script is accessing some software (an ActiveX control) on this page which has been marked safe for scripting.
    Do you want to allow this?

Pictures similar to the one shown below may appear. The first is from Consult Commerce. Others, if they appear, are from Microsoft. If they do appear, please click Yes to proceed.

Prompt to download ActiveX control

Setting up Microsoft Office

The HTMLXpress editor incorporates direct conversion from MS Excel tables and graphs and checks the spelling of your document using (if present) Microsoft Office's spell-checker.

In our HTMLXpress ActiveX component we use the OLE Automation technology to create an instance of an MS Office application. Automation (formerly known as OLE Automation) is a feature of the Component Object Model (COM), an industry-standard technology that applications use to expose their objects, methods, and properties to development tools, macro languages, and other applications.

When using a function of HTMLXpress editor (Import/Export table from/to MS Excel; Insert chart from MS Excel; Spell Checking;) that incorporates direct conversion from MS Office, you may get the following error:

Run-time error '429': ActiveX component can't create object

This error occurs when the requested Automation object could not be created by COM, and is therefore unavailable to application. The error is typically seen on certain computers but not others.

The problem happens because of an error in system configuration, or a missing or damaged component. Finding the exact cause is a matter of eliminating possibilities. If you encounter this error on a client computer, download the Knowledgebase article, Q244264 Troubleshooting Error 429 When Automating Office Applications from:

http://support.microsoft.com/support/kb/articles/Q244/2/64.ASP
(Checking the Automation Server; Checking the System)

This article provides some troubleshooting tips to help you diagnose and resolve common problems that are known to cause this error.

For additional information, please click the article numbers below to view the articles in the Microsoft Knowledge Base:

BUG: COM/OLE server fails to start on Windows NT 4.0(Q185126):
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q185126

Off97: Error Inserting an Office Object Under Windows NT 4.0 (Q173430):
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q173430

This error occurs on a system where Norton AntiVirus 2000 has been installed.
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q246018

Uninstalling

  1. Exit program
  2. Go to Control Panel / Add/Remove Programs to uninstall programs. If you do have any problems, please make sure that you have rights to uninstall programs (you have to have administrative privileges to do that, if you are using Windows NT, Windows 2000)
 
       
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